tickitaly.com - sightseeing, not queueing.

Customer reviews for: tickitaly.com reviews

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As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com. These are overall reviews for the usability of the site and customer service. We also have some older reviews.

4.6 out of 5 stars from 10702 customers. 6296 of them wrote reviews:

Page 1 of 315
5 stars
MJ, United Kingdom (Great Britain)
11th Apr 2023
Very easy and quick response.
5 stars
Dude, United States
3rd Apr 2023
Very easy and customer friendly!
5 stars
HH, Netherlands
2nd Apr 2023
5 stars
BP, United States
31st Mar 2023
Very easy to use!
5 stars
MM, Germany
28th Mar 2023
Easy top book
5 stars
CR, United Kingdom
18th Mar 2023
Fabulous company - very easy to buy tickets. Very highly recommend as we heard so many people in Rome trying b to buy tickets on the day but all sold out.
5 stars
CR, United Kingdom
17th Mar 2023
Brilliant company to use to purchase tickets for the main attractions. Easy to use website and fabulous service when tickets weren’t available for the day we selected. Would very highly recommend.
5 stars
KK, United Kingdom (Great Britain)
15th Mar 2023
very easy to use and very helpful
5 stars
RM, Australia
13th Mar 2023
Ticketing was simple and straightforward
5 stars
SM, United States
1st Mar 2023
Working with Tickitaly.com was a pleasure! They were extremely professional and friendly and the site is so easy to use. The 6 tickets I needed were unavailable when I first found Tickitaly.com. They advised me to check back with them a week before I needed them, and contacted me that day with the 6 reservations. Amazing!
5 stars
MK, United States
20th Feb 2023
I found the booking process very easy
5 stars
SG, Germany
16th Feb 2023
Website was very easy to find and operate.
5 stars
HG, United States
23rd Jan 2023
Very easy.
5 stars
DE, United Kingdom (Great Britain)
12th Jan 2023
Everything was easy. No problems with tickets.
5 stars
RG, Bulgaria
10th Jan 2023
It was easy to the tickets.
5 stars
VM, Netherlands
4th Jan 2023
Great service! Grazie mille Pamela!
5 stars
DK, United Kingdom (Great Britain)
21st Dec 2022
It was very smooth
5 stars
JT, United States
18th Dec 2022
Easy to use Tickets easily accessible.
5 stars
UI, Finland
6th Dec 2022
It was easy to find your page. It was also easy to buy tickets for the Scala show.
5 stars
JW, Canada
30th Nov 2022
Excellent professional efficient service

Page 1 of 315
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
Transparency. All tickets are full-entrance with no extras to pay!
Availability - we'll often get you in when availability elsewhere is exhausted.
Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5!


We use industry standard Stripe for all-secure payments.

You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.