tickitaly.com - sightseeing, not queueing.

About ticket types - full priced, reduced ....

The management of historic attractions across Italy is far from centralised, with each region and, indeed, city, having their own administrative bodies and systems. The direct result of this is that we simply cannot offer a one-size-fits-all policy for reductions as the rules change significantly from one place to the next.

For many of the attractions featured on the tickitaly.com site we offer reduced price tickets for EU (European Union) citizens, though note that the definition of 'EU' is something that may change according to venue - many places in Rome, for example, will offer EU reductions to citizens of countries that are not full EU members!
We would ask you to carefully check the requirements as shown on individual product pages to be sure that you, or members of your group, genuinely qualify for any reductions; it's not uncommon for any mistakes to require a new (correct) purchase on the day of the visit.

When reduced-price tickets are on offer, they are not 'special offer' tickets, and are emphatically not available to non-EU citizens, be they students, children or older/retired visitors. There is typically only one type of ticket available to non EU citizens - the one marked as 'full price', though some cities have now begun to offer reduced tickets for younger people, irrespective of nationality - again, you'll need to check on individual products to see what is available.

You'll see references to two types of EU subsidised tickets - 'EU reduced' and 'EU complimentary', defined as follows:

'EU reduced' tickets are typically (again, this varies from place to place) available to European Union citizens between the ages of 18 and 25, with 'EU complimentary' tickets typically being available to European Union citizens between the ages of 6 and 18. For both these types of tickets we are obliged to charge service fees - this is a requirement of our being licensed advance reservation agents for ticket booking for Italian state museums.

Lastly, the age under which children have 'free' admission is also something that changes from place to place. Please note also that authorities will sometimes need to know in advance if there are 'free' children in your group and, if yes, what their names are.

We really do wish it was simpler than this but please, do check the requirements for each venue you plan to visit before confirming an order. It may be possible to modify an order for tickets booked in error, but here too we are sometimes charged by authorities to make changes to an existing order, a cost we would need to pass on.

 

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
Transparency. All tickets are full-entrance with no extras to pay!
Availability - we'll often get you in when availability elsewhere is exhausted.
Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5!

Payments

We use industry standard Stripe for all-secure payments.

You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.

Coronavirus in Italy

IMPORTANT ENTRANCE REQUIREMENTS

Please note that in order to use your tickets you MUST be able to provide one of the following:

  • - Covid19 Green Pass certification (in digital or paper format) able to attest - together with a valid identity document - that they have received at least one dose of one of the vaccines authorized by the EMA or AIFA (Comirnaty by Pfizer-BioNtech, Vaxzevria by Astrazeneca, Janssen by Johnson & Johnson and Moderna)
  • Exemptions: COVID-19 Green Certification is not required for children excluded by age from the vaccination campaign (under 12 years of age) and those exempt on the basis of appropriate medical certification.
  • - Visitors from Israel, Canada, Japan and the United States - Vaccination certificates issued by the health authorities of these countries (complying with EU Recommendation no. 2021/912 of 20 May 2021) will also be accepted, but must include the identifying data of the person and data regarding the type of vaccine and date(s) of administration. Please note that certificates will be accepted if they are in Italian, English, French or Spanish. If the certificate is not issued in bilingual form and not in one of the four languages indicated in the Order of the Minister of Health of 18 June 2021, it must be accompanied by a sworn translation.

This documentation must be presented at the entrance when the body temperature is checked.

Security queues to check the Green Pass requirements may be a bit long so do allow plenty of time to ensure you do not miss your entrance slot. Have your Green Pass and ID ready for viewing. Whilst they may seem long, queues do move fast so please be patient. Thank you for your cooperation.

PLEASE NOTE: If you do not have a Green Pass and a valid identity document, you will not be able to access and your ticket will not be refunded. For further information www.dgc.gov.it

Due to Coronavirus many venues and events are applying strict entry conditions. These will vary by venue but common examples are:

  • You must wear a compliant CE mask (Ordinanza RT n.48) which covers both mouth and nose.
  • Disposable single-use gloves must be worn at all times.
  • Hands (or gloves) must be cleaned with a disinfectant gel on entry.
  • Your temperature (which will be measured on entry) must not be above 37.5°C.
  • Visitors must maintain a social distance of 1.8m at all times.
  • There may be a maximum visitor limit in place - in some cases this may lead to delays

Any conditions may be changed without notice as Italian regulations are updated.

If you are denied entrance because of failure to meet entry conditions, no refunds will be available.