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Customer reviews for: Doge's Palace

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4.6 out of 5 stars from 567 customers. 380 of them wrote reviews:

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5 stars
DB, United States
29th Dec 2017
Great visit. Everyone was friendly and very helpful.
5 stars
LV, United Kingdom (Great Britain)
9th Oct 2017
Fabulous place
5 stars
SF, United States
29th Sep 2017
Our guide was very well informed and personable. We enjoyed our visit very much!
5 stars
SD, Australia
24th Sep 2017
Tour guide was superb.
5 stars
HM, United Kingdom (Great Britain)
23rd Sep 2017
The guide was absolutely brilliant. She had clearly taken time to get to know the history of the doges palace, she was knowledgable, interesting and put across an enthusiasm for the subjects that even inspired us to learn more after the tour (we've purchased books that she referenced as she got us hooked on finding out more detail!). The headsets were a great idea, it was easy to follow what was being said even in crowded areas. Ticket booking online was efficient and we were pleased not to have to queue for tickets at the palace itself as well as being able to get access to the secret itinery, which was sold out at the palace itself on the day we wanted. Would definitely use tickitaly again, your tour really made our trip.
5 stars
PD, United States
19th Sep 2017
Great tour of the Palace. Lot's of interesting facts about life "back then". I'd highly recommend this tour.
5 stars
MC, United States
31st Aug 2017
Good but my husband has some hearing issues and had to be close to the guide to hear.
5 stars
LN, Brazil
21st Aug 2017
5 stars
HL, United Kingdom (Great Britain)
18th Aug 2017
Fantastic tour. Our guide was brilliant and the tour exceeded expectations. Thank you!
5 stars
DS, Canada
18th Aug 2017
5 stars
SA, United Kingdom (Great Britain)
17th Aug 2017
Really enjoyed our visit!
5 stars
KS, United States
8th Aug 2017
This tour was great and very informative. Our tour guide was excellent. I would highly recommend this tour.
5 stars
AK, Hungary
4th Aug 2017
Very nice building inside and outside. Kind and helpful staff.
5 stars
JC, United Kingdom (Great Britain)
4th Aug 2017
The tour was informative and interesting, given by a very qualified guide. I would recommend this tour to all.
5 stars
DP, United Kingdom (Great Britain)
31st Jul 2017
Fantastic guide and just for the two of us
5 stars
TB, United States
22nd Jul 2017
I had been to Doge's Palace once before but never had to purchase my own tickets. The process, ( 10 tickets purchased) was easy and worked great. Your web site gave great instructions on how the voucher had to be changed to a ticket. At Doge's they had a person helping with that process. Also I would add we went very first thing in the morning and there were no lines. Seriously no lines.
5 stars
RR, Canada
21st Jul 2017
The tour was great and informative and a great way to see secret areas not available in the general tour. While this tour was a bit pricier than the general one from the Doge's Palace website, it was a great option when other sites are sold-out.
5 stars
AC, United Kingdom (Great Britain)
2nd Jul 2017
The guide was really friendly knowledgeable and easy to understand.
5 stars
LW, United States
2nd Jul 2017
We were rushed because we were slipping away from our tour to visit Doge. Got audio and enjoyed the information.
5 stars
MW, United Kingdom (Great Britain)
23rd Jun 2017
WOW! The Palace is one of the best places to visit in Venice. The history is fascinating, the decoration is incredible. Very informative placards everywhere to explain what you were seeing and bit more of the history. Great tour. Left feeling we hadn't paid enough for entry. Thoroughly recommend. There was no separate line at ticket office to exchange vouchers for tickets, which negated the advantage of pre-purchase, although we sneakily went to the Group dest, where there was much less of a queue.

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

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