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Customer reviews for: Galleria dell'Accademia

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These reviews apply to our normal tickets for the Accademia, you might also like:
Accademia & Uffizi combined ticket reviews

4.7 out of 5 stars from 716 customers. 399 of them wrote reviews:

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5 stars
EA, Malta
31st Oct 2023
Perfect! I loved the overall experience and the perfect timing!
5 stars
DN, United States
21st Oct 2023
The visit was excellent, with one exception. There was considerable confusion about where the queue started and stopped, as the museum did not rope off the lane for the particular entry time we were assigned. This resulted in many people cutting the queue and delayed entry. This is not the fault of Tickitaly, which is why they deserve a 5-star rating.
5 stars
MC, United Kingdom (Great Britain)
13th Oct 2023
The gallery/museum is a must do when in Florence
5 stars
PB, Canada
19th Sep 2023
Was very happy with the experience. Not too crowded and other visitors were generally polite and respectful. Exhibits were amazing, even in addition to The David.
5 stars
MC, Portugal
16th Sep 2023
It would be good if there was audio, so I can look at the piece while listening rather than looking up and down from my phone at the site. The guide was very good though
5 stars
TB, United States
15th Aug 2023
Thank you!
5 stars
JL, Australia
21st Jul 2023
Just be warned that this is a popular place to visit and there will be crowds. The staff there will make sure you are in the right line in regards to your ticket. Seeing the exhibits up close and personal is the experience of a lifetime.
5 stars
SS, United States
20th Jul 2023
Great visit -- just go to the box office (no. 51 across from the entrance to the Accademia) and show your voucher to get your tickets. Very easy.
5 stars
SH, United States
17th Jul 2023
The visit was great and everything we expected. I would not hesitate to buy tickets to the Galleria again from your site. We waited about 5 minutes in line from our starting time and we are so glad we bought our tickets from Tickitaly. The line to buy tickets at the Galleria was ridiculously long and it looked like those folks had about a 90 minute to two hour wait to get in. I highly recommend Tickitaly!
5 stars
HT, Turkey
14th Jul 2023
There is noting to say. Masterpiece of Michelangelo, it is magnifisint..
5 stars
Joey Udash
14th Jun 2023
Honestly, I was a bit scared to buy tickets in advance from this site as I read some reviews and some seem to think it was a scam. However, it worked out great and we had amazing time at the statue of David museum. as others have said, follow the directions exactly do not make a mistake or have to change dates and you’ll have a great time. Best way to get last minute tickets to all attractions in Florence. Trust me this actually worked.
5 stars
GP, United States
12th Jun 2023
Awesome visit!!
5 stars
JP, Canada
20th May 2023
Easy to get into the gallery and the instructions to redeem voucher were clear
5 stars
RD, United States
17th May 2023
David was good. Highly recommend to make reservations so you don’t wait in long line.
5 stars
LD, United States
12th May 2023
Exactly what we were looking for.
5 stars
AF, United States
3rd May 2023
I was very pleased that I was able to get tickets and the voucher exchange at the museum went perfectly. I had no problems! The ebook guide was very useful and provided details about the art and museum.
5 stars
RF, United States
28th Apr 2023
5 stars
JT, United Kingdom (Great Britain)
16th Apr 2023
5 stars
JV, United States
13th Apr 2023
We had a little trouble finding the bookstore...but once there access was easy and immediate! Thank you so much. We would not have seen the David without you!
5 stars
Dude, United States
3rd Apr 2023
Very easy and customer friendly! Would use again for sure!

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

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