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Customer reviews for: Galleria dell'Accademia

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These reviews apply to our normal tickets for the Accademia, you might also like:
Accademia & Uffizi combined ticket reviews

4.7 out of 5 stars from 683 customers. 378 of them wrote reviews:

Page 1 of 19
5 stars
RF, United States
28th Apr 2023
5 stars
JT, United Kingdom (Great Britain)
16th Apr 2023
5 stars
JV, United States
13th Apr 2023
We had a little trouble finding the bookstore...but once there access was easy and immediate! Thank you so much. We would not have seen the David without you!
5 stars
Dude, United States
3rd Apr 2023
Very easy and customer friendly! Would use again for sure!
5 stars
BP, United States
31st Mar 2023
I had some technical difficulties and I was pleased I was able to call the customer service number and the lady in the phone was able to help me right away!
5 stars
SS, Australia
28th Mar 2023
Going to the Accademia was very rewarding because there are many beautiful things to see as well as the glorious David, such as the first pianofortes ever made. We were there early and we were let in early. It was not too crowded inside. The added information sent with the ticket was excellent and allowed for far greater enjoyment of the visit - although, it needed to be read before the visit because of the detail, and because there is so much explanation when there.
5 stars
JB, Australia
25th Nov 2022
5 stars
LO, Australia
9th Nov 2022
Really enjoyed the visit!
5 stars
DM, France
28th Oct 2022
After leaving buying tickets too late on the official website we paid a few dollars more with tickitaly to buy timed tickets. Super easy process to get the tickets at the ticket window across the road from the Accademia. The line up from those without tickets was long and not something I would have stood in so this was our best an only option for late tickets.
5 stars
MG, United Kingdom (Great Britain)
10th Oct 2022
I had to change time and slit and the help and service I received was fantastic! Really impressed with the assistance.
5 stars
EC, United States
7th Oct 2022
I would highly recommend getting a ticket which you could cut the line... The line was extremely long!
5 stars
Missy T
7th Oct 2022
All was good at the Accademia! Thanks
5 stars
KM, Ireland
3rd Oct 2022
It all went quite smoothly
5 stars
SL, United States
29th Sep 2022
Visit was great
5 stars
RH, United States
28th Jul 2022
Able to redeem the voucher easily and right at the Acadammia, went right in with no probles
5 stars
SS, Austria
27th Jul 2022
Seeing the famous David was a highlight of my visit to Florence. Not to be missed!
5 stars
FC, Canada
17th Jul 2022
It was amazing and it was fast to get in.
5 stars
LT, United States
8th Jul 2022
Fast, simple, well done!
5 stars
SH, United States
21st May 2022
Good instructions - we picked up tickets with no problem and got in timed entry line.
5 stars
JP, United States
20th May 2022
Great. I feared a large crowd inside but it was ok and the time based entry worked well.

Page 1 of 19
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

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