Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 733 customers. 527 of them wrote reviews:

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5 stars

JC, United Kingdom (Great Britain)
25th Jun 2019

Excellent and very informative

5 stars

SK, India
24th Jun 2019

Elaine was our tour guide. She was incredibly knowledgable, engaging, and humorous. Having her show us around really helped us understand the history behind the Vatican as well as the narratives that underlie the art and architecture. The early morning priority entrance was a breeze and there wasnt much of a crowd. All in all, a wonderful experience!

5 stars

PM, United States
22nd Jun 2019

Guide was great.

5 stars

MA, United States
11th Jun 2019

What a great guided tour!

5 stars

ID, United States
31st May 2019

It was an excellent tour, well organized. Our tour guide, Sara, was very knowledgeable, pleasant and made our 3 hour tour very interesting and educational. I highly recommend it!

5 stars

DH, United States
10th May 2019

Excellent guide and tour. I think her name was Alexandra. The tour guide improved our visit to the Vatican immensely! I did originally purchase tickets for the garden tour but we had a 1 year old with us. Your site didn’t tell me that there was a minimum age requirement for the bus garden tour and our tickets had to be exchanged. Your fantastic employees caught the error, but it would have been wildly disappointing to show up for the bus tour and find out we couldn’t go in.

5 stars

AC, United Kingdom (Great Britain)
7th May 2019

This tour was brilliant. Our tour guide Sarah was so enthusiastic and highly organised. She got us to the two most important sites as quickly as possible so we saw the Raphael and Sistine Chapel with few other people around and she explained things clearly and gave us time to enjoy things. A really awesome tour.

5 stars

PB, United Kingdom (Great Britain)
5th May 2019

Our guide was outstanding I cannot say enough how special Patrizia made it for us

5 stars

Mel Reis
30th Apr 2019

Guide: Enza Broccoli was excellent!

5 stars

JJ, United States
25th Apr 2019

Especialy St. Peter's Basilica.

5 stars

AM, United States
23rd Apr 2019

Our guide was so thoughtful and very patient with our 5 year old son! Thank you for a wonderful experience!

5 stars

MC, Australia
13th Apr 2019

The tour was superb, our guide Elaine Adams was fantastic & provided us with some very interesting details we’d never have got from an recorded guide. We were enthralled & loved the experience.

5 stars

GB, Sweden
9th Apr 2019

Good guide. Everything was ok

5 stars

JD, United Kingdom (Great Britain)
17th Mar 2019

Super Ami - what a fabulous and knowledgable lady. Kept us enthralled with all she had to tell us. She made sense of everything / so rather than us just looking and thinking wow, Ami explained how/why/who etc every step of the way. Would definitely recommend this company and Ami - super super tour thank you!

5 stars

JR, United States
14th Mar 2019

Maria was beyond amazing. She was VERY knowledgeable about the art work, Vatican Museum, and St. Peter’s. She was so pleasant to guide us around the area. And she knew exactly what the background of each piece of art was and knew precisely where to go. At the beginning of the tour, she gave us a 20 minute introduction of what we would be seeing and prioritized our tour for the selections we wanted to focus on. She is a true professional in every way! I would recommend her to anyone and will request her next time we visit. All our best, Judy & Dan Rowley

5 stars

DJ, New Zealand
9th Mar 2019

Our guide Livia was very good. A local Roman with lots of knowledge. Staggering amount of history

5 stars

KY, United Kingdom (Great Britain)
25th Feb 2019

Raffa was our guide and she was amazing! She really bought everything to life

5 stars

TH, United Kingdom (Great Britain)
14th Feb 2019

Really enjoyed the tour absolutely no complaints

5 stars

JS, United States
3rd Feb 2019

We really appreciated the background information from Julia on what to look for in the Sistine Chapel.

5 stars

EM, United Kingdom (Great Britain)
24th Jan 2019

Fantastic tour around the Vatican and St Peters, tour guide was amazing - her knowledge of the museum pieces and art was really impressive and kept it interesting throughout. 3 hours flew by - nothing negative to say about this tour - second time we have used tickitaly and both experiences very good.

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Where do these reviews come from?: About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?: Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?: Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?: Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?: All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

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