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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 757 customers. 546 of them wrote reviews:

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5 stars
ES, United Kingdom (Great Britain)
22nd Sep 2020
We absolutely loved it! We were so glad that we decided to spend money on having a private tour as it really made the whole experience so much more special. Deborah, our guide, was lovely and very knowledgeable. She was happy to ask all of our questions and explained everything in fantastic detail - really bringing everything to life and letting us take as long as we needed to look at anything in more detail, especially the Sistine Chapel! We were very 'lucky' because of Covid that the museum at St Peter's were virtually empty, it felt very luxurious to be able to wander around without being in a huge crowd. I would definitely book this again - I wish we could have spent all day there!!
5 stars
IL, United States
25th Nov 2019
The tour was awesome and our guide was very knowledgeable.
5 stars
TC, United Kingdom (Great Britain)
19th Nov 2019
Great tour and Franco was a very humorous and knowledgeable guide
5 stars
CK, United Kingdom (Great Britain)
9th Oct 2019
Excellent tour guide (Valentina), very friendly and informative. The information imparted enhanced the experience of the Vatican and the Sistine chapel. Learnt a lot and would highly recommend.
5 stars
SK, United Kingdom (Great Britain)
9th Oct 2019
Debora was an amazing guide.
5 stars
DF, Malta
24th Sep 2019
Really enjoyed it. Marina our guide was amazing, her knowlegde really impressed us. Totally Recommend TickItaly
5 stars
DO, United States
16th Aug 2019
Our experience with Ticketitaly was great. We skipped the extremely ridiculous long line to get in!! Our Guide Deborah was simply a beautiful woman with so much knowledge of the Vatican and St Peter’s Basilica as well as Rome itself! We truly enjoyed our visit.
5 stars
AN, United States
7th Jul 2019
Maria Grazia was extremely informative and enthusiastic. Strongly recommend this tour
5 stars
ELizabeth Casaes, Brazil
7th Jul 2019
Our guide was super nice! The only problem was that it was so Full! If you are planning to visit Italy try to do not go on summer!
5 stars
CH, United States
27th Jun 2019
Chiara was a great guide, very knowledgeable, and provided lots at information.
5 stars
JC, United Kingdom (Great Britain)
25th Jun 2019
Excellent and very informative
5 stars
SK, India
24th Jun 2019
Elaine was our tour guide. She was incredibly knowledgable, engaging, and humorous. Having her show us around really helped us understand the history behind the Vatican as well as the narratives that underlie the art and architecture. The early morning priority entrance was a breeze and there wasnt much of a crowd. All in all, a wonderful experience!
5 stars
PM, United States
22nd Jun 2019
Guide was great.
5 stars
MA, United States
11th Jun 2019
What a great guided tour!
5 stars
AR, United States
5th Jun 2019
Our tour guide was the best! She had so much knowledge and was very friendly and helpful.
5 stars
ID, United States
31st May 2019
It was an excellent tour, well organized. Our tour guide, Sara, was very knowledgeable, pleasant and made our 3 hour tour very interesting and educational. I highly recommend it!
5 stars
DH, United States
10th May 2019
Excellent guide and tour. I think her name was Alexandra. The tour guide improved our visit to the Vatican immensely! I did originally purchase tickets for the garden tour but we had a 1 year old with us. Your site didn’t tell me that there was a minimum age requirement for the bus garden tour and our tickets had to be exchanged. Your fantastic employees caught the error, but it would have been wildly disappointing to show up for the bus tour and find out we couldn’t go in.
5 stars
AC, United Kingdom (Great Britain)
7th May 2019
This tour was brilliant. Our tour guide Sarah was so enthusiastic and highly organised. She got us to the two most important sites as quickly as possible so we saw the Raphael and Sistine Chapel with few other people around and she explained things clearly and gave us time to enjoy things. A really awesome tour.
5 stars
PB, United Kingdom (Great Britain)
5th May 2019
Our guide was outstanding I cannot say enough how special Patrizia made it for us
5 stars
Mel Reis
30th Apr 2019
Guide: Enza Broccoli was excellent!

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
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You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.

Coronavirus in Italy


Please note that in order to use your tickets you MUST be able to provide one of the following:

  • - Covid19 Green Pass certification (in digital or paper format) able to attest - together with a valid identity document - that they have received at least one dose of one of the vaccines authorized by the EMA or AIFA (Comirnaty by Pfizer-BioNtech, Vaxzevria by Astrazeneca, Janssen by Johnson & Johnson and Moderna)
  • Exemptions: COVID-19 Green Certification is not required for children excluded by age from the vaccination campaign (under 12 years of age) and those exempt on the basis of appropriate medical certification.
  • - Visitors from Israel, Canada, Japan and the United States - Vaccination certificates issued by the health authorities of these countries (complying with EU Recommendation no. 2021/912 of 20 May 2021) will also be accepted, but must include the identifying data of the person and data regarding the type of vaccine and date(s) of administration. Please note that certificates will be accepted if they are in Italian, English, French or Spanish. If the certificate is not issued in bilingual form and not in one of the four languages indicated in the Order of the Minister of Health of 18 June 2021, it must be accompanied by a sworn translation.

This documentation must be presented at the entrance when the body temperature is checked.

Security queues to check the Green Pass requirements may be a bit long so do allow plenty of time to ensure you do not miss your entrance slot. Have your Green Pass and ID ready for viewing. Whilst they may seem long, queues do move fast so please be patient. Thank you for your cooperation.

PLEASE NOTE: If you do not have a Green Pass and a valid identity document, you will not be able to access and your ticket will not be refunded. For further information www.dgc.gov.it

Due to Coronavirus many venues and events are applying strict entry conditions. These will vary by venue but common examples are:

  • You must wear a compliant CE mask (Ordinanza RT n.48) which covers both mouth and nose.
  • Disposable single-use gloves must be worn at all times.
  • Hands (or gloves) must be cleaned with a disinfectant gel on entry.
  • Your temperature (which will be measured on entry) must not be above 37.5°C.
  • Visitors must maintain a social distance of 1.8m at all times.
  • There may be a maximum visitor limit in place - in some cases this may lead to delays

Any conditions may be changed without notice as Italian regulations are updated.

If you are denied entrance because of failure to meet entry conditions, no refunds will be available.