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Customer reviews for: Tickets for the Vatican

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4.6 out of 5 stars from 963 customers. 535 of them wrote reviews:

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5 stars
AN, United Kingdom (Great Britain)
27th Nov 2022
Excellent! I got a bit stressed on the way there after realising we had been waiting at the wrong place 'killing time' waiting for our allotted entry slot (my fault) which made us a little late, but this turned out to be not a problem and everyone was very helpful. Converting voucher to ticket was easy. Whole process very easy, staff at every stage incredibly friendly and helpful. Thank you.
5 stars
BG, Germany
16th May 2022
5 stars
JD, United Kingdom (Great Britain)
21st Feb 2022
The visit was fantastic. Lots to see and the Sistine Chapel was a real highlight.
5 stars
ND, United Kingdom (Great Britain)
9th Sep 2020
Great visit of a beautiful site
5 stars
SB, United States
11th Nov 2019
Very easy and straightforward Would highly recommend
5 stars
JC, Israel
14th Oct 2019
Everything went well
5 stars
EL, United States
4th Oct 2019
Our guide for the first part of the tour was great. She was very knowledgeable and funny. I wish I could remember her name because I would highly recommend her.
5 stars
PP, Mexico
15th Jul 2019
Amazing place
5 stars
DG, United Kingdom (Great Britain)
9th Jun 2019
Well organised especially as there were many visitors. Very enjoyable.
5 stars
KM, United States
4th Jun 2019
Everything was amazing!
5 stars
DH, United States
19th May 2019
Enga Broccoli was our tour guide and she was excellent. Very knowledgeable and spoke good English
5 stars
AJ, United States
13th May 2019
Even better the second time!
5 stars
DK, United States
12th May 2019
Everything went very smoothly and we had very easy access with our pre-paid tickets.
5 stars
VM, United Kingdom (Great Britain)
30th Apr 2019
We loved it and also the local staff was very helpful (I have a disabled mum)
5 stars
TC, United Kingdom (Great Britain)
27th Apr 2019
Excellent visit and well organised.
5 stars
JU, United Kingdom (Great Britain)
22nd Apr 2019
Fabulous time.
5 stars
YL, United States
9th Apr 2019
Greatly Appreciate overtime help me to purchase tickets over night for next morning visit.
5 stars
RS, United States
5th Apr 2019
Having the early access tickets to the Vatican from Tickitaly was incredible! Although they cost more than general admission tickets, it’s well worth it! When we arrived with our point person from Tickitaly (who was very nice by the way), the line wrapped around the side of the Vatican, it was likely a 2 hour wait, even with tickets! Having early access allowed us to head right up to the front, walk right in and also get in the front of the line at security, it was terrific! We saved a lot of time and were able to enjoy our visit! Highly recommend, it’s worth the time savings and ease of entry!!! Only thing I wish was available was the ability to download the tickets to my phone, however the hotel printed them for us without a problem!
5 stars
KW, United Kingdom (Great Britain)
1st Apr 2019
Very organised no problems with tickets highly recommended
5 stars
MS, Germany
31st Mar 2019
Very nice.

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

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