tickitaly.com - sightseeing, not queueing.

Destinations

Customer reviews for: The Palazzo Vecchio tours

Buy tickets here


4.8 out of 5 stars from 104 customers. 76 of them wrote reviews:

«

Page 4 of 4
5 stars
SS, United Kingdom (Great Britain)
13th Apr 2015
Tour was excellent, guide very passionate about the subject, and the tour was very interesting and perfectly timed.
5 stars
ST, Switzerland
1st Apr 2015
The palazzo is beautiful and visiting the secret chamber was extraordinary. The guide was really good and explained all the historical background very well. Best visit in Florence!
5 stars
Casbeth, United Kingdom (Great Britain)
25th Oct 2014
I was not aware of this tour until I visited the site. It was very much worth booking. We visited areas not generally open to the public and learned so much about the Palazzo. Highly recommended.
5 stars
Fabien ZucchiniFrance
19th Aug 2014
We would like to thank a lot the BEST guide we ever had, a Young french man (cannot remember his name, with pepper ans salt hair :), around 30 years) : he was extremly helpful in giving stories, making clear some wrong ideas we had and teach us a lot of valuable and memorable things. We were so interested he thought we were Art student, no we only love Italian renaissance style ! We would love to keep in touch with this man and get an email if he is agree, or his name and last name, we never know we could visit him one again and ask for his service longer... However thank ticketitaly for this amazing experience: it was only our group in il palazzo vecchio for our secret visit, and enjoy "la salle des cinq cent" alone is UNFORGETABLE!!!! Thank you everyone !
[Tickitaly responds: thank you for your comments - we contacted the organisers for you and we've passed on his reply and contact details by email:"J'ai bien reçu votre appréciation et vous en remercie beaucoup. Les retours de ce genre sont très précieux, et pas seulement pour briller aux yeux de la hiérarchie, c'est sans doute ce qui d'un point de vue personnel nous encourage à continuer dans le domaine de la transmission! N'hésitez pas à me contacter! Bien à vous, Yan Blusseau"]
5 stars
DR, United States
26th Jul 2014
Marco was a great guide! Very knowledgeable about real history as well as the myths represented in the paintings we saw. He was very easy to understand!
5 stars
FR, Australia
5th Jul 2014
The tour of the Palazzo Vecchio was extremely interesting. Our guide Stefano told us many intriguing details, and was able to answer all of the visitors' questions. We had a thoroughly enjoyable morning!
5 stars
Antalyaman, Turkey
8th Jun 2014
This was a great tour and the guide was exceptional. Much better than queueing for four hours and then having to work out things for yourself. Also meant we got to go to places that ordinary ticket holders would not see.
5 stars
RP, United States
27th Feb 2014
The renaissance came alive as we saw priceless works of art by the masters up close.
4 stars
KE, United Kingdom (Great Britain)
6th Oct 2017
Very interesting and enjoyable. Presented ourselves at the ticket office and were told where to wait for our guide, who was excellent. The tour was fascinating and we would recommend it.
4 stars
EK, Singapore
26th Mar 2017
Was good
4 stars
DB, United States
23rd Jul 2016
Very nice tour and guide.
4 stars
SH, United States
15th Jun 2015
The tour was the perfect length of time and we felt like we got a cool backstage pass to the Palazzo. Would recommend. Plus the ticket goves you access to the rest of the main palace which is awesome to wander around after the tour. When you arrive, go to the "point of information" area at the ticket office, dont wait in the long line.
4 stars
JE, Canada
30th Apr 2015
A most excellent venue and a fantastic tour. Our tour had been, unknown to us, cancelled, but the staff at the Palazzo Vecchio were able to quickly sort our all of our prepaid tickets and organize new tour times that fit within our very tight schedule.
3 stars
RW, United States
1st Sep 2016
Our tour was ruined due to a PR event for the movie Inferno. As a result, we could not access many of the areas quoted due to the extra security provided to the movie stars (Tom Hanks , etc.) and the guide was constantly distracted by these security guards. Our guide recommended that we request refunds, but none was given, and rescheduling was not an option. I expect that this is a great tour, but we were quite disappointed.
HM, Netherlands
31st Oct 2014
4
PR, New Zealand
28th Jul 2014
5
«

Page 4 of 4
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
Transparency. All tickets are full-entrance with no extras to pay!
Availability - we'll often get you in when availability elsewhere is exhausted.
Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5!

Payments

We use industry standard Stripe for all-secure payments.

You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.

Customers also liked
In stock
Accademia (David) tickets (includes e-book guide)
Show more
In stock
Uffizi Gallery Fast-Track Tickets
Show more
In stock
Vatican, St Peter's & Sistine Chapel tickets (includes e-book guide)
Show more