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Customer reviews for: Lake Como and Bellagio day trip

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4.8 out of 5 stars from 9 customers. 6 of them wrote reviews:


5 stars
DW, United States
3rd Mar 2017
Great day. Very organized. Lake Como is beautiful and everything we hoped for.
5 stars
IG, Australia
24th Jul 2015
Outstanding trip. The Guide was excellent.
5 stars
DC, Australia
7th Mar 2015
A lovely boat trip around the lake.
5 stars
RH, United States
12th May 2014
We enjoyed the day (although we wish it hadn't been raining). Lake Como is beautiful. The fact that our guide was from Como made her commentary more personal and informative. You could sense her love for the area. We had a delightful time.
4 stars
SC, United Kingdom (Great Britain)
20th Apr 2017
A good day trip with a variety of stops and transport (shame it rained the whole time we were on the boat!) Guide was good but the audio system did not work on the boat (maybe because we were all inside?) so we missed lots of the information
4 stars
GM, United Kingdom (Great Britain)
17th May 2014
Too long at the manor house in Como . Would have preferred longer in bellagio

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About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 

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