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Customer reviews for: 'Heart of Pisa' tour with Leaning Tower ticket - 1 hour

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5.0 out of 5 stars from 8 customers. 6 of them wrote reviews:

5 stars
CD, United Kingdom (Great Britain)
4th Jul 2023
Amazing tour loved every second of it
5 stars
MN, Canada
12th Jul 2019
Alessia was a fantastic tour guide. Friendly, knowledgeable and funny.
5 stars
JB, United States
24th Jun 2019
I loved this tour and tour guide- she was excellent and very animated! Thank you for a most enjoyable tour of the cathedral and Pisa tower!
5 stars
AW, Canada
19th Apr 2019
The tour guide Andrea was amazing. I would recommend her any dat. Tickets were reasonably priced, no issues at all.
5 stars
IA, Latvia
1st Aug 2017
Visit was very interesting, everyone in our group was satisfied.
5 stars
KP, United States
11th Jun 2017
My family of four essentially had a private tour from a guide who works for the organization that looks after Miracle Square; loved getting the history from a person rather than a pamphlet.

Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
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Availability - we'll often get you in when availability elsewhere is exhausted.
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