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Customer reviews for: Borghese Gallery tickets (includes e-book guide)

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4.7 out of 5 stars from 221 customers. 126 of them wrote reviews:

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4 stars
VM, United States
11th Feb 2018
The gallery is fairly small and it took us only about an hour to go through the rooms.
4 stars
ES, Canada
3rd Oct 2017
no complaints — the Borghese lived up to our expectations
4 stars
PH, United States
14th Sep 2017
The gallery was stuffy and hot, the art was great
4 stars
EB, Australia
3rd Apr 2017
Somewhat chaotic at venue getting in 3 different queues for tickets, cloaking and Museum entry. Didn't realise park was so large so would have taken taxi had I realised. You could add something to info to ensure people know.
4 stars
GH, United States
15th Mar 2017
I forgot about the ebook guide included with the price of the ticket, and when I checked in at the Borghese Gallery they didn't remind me or offer it.
4 stars
BM, United States
12th Feb 2017
Amazing place, disappointed that Borghese change their rules on pictures day by day it seems, and my day it was an unexpected no. But the ticket worked perfect. Thanks.
4 stars
BW, United States
29th Dec 2016
I didn't realize the Borghese included an e book guide. Nonetheless we had a wonderful time there and appreciate the courtesy follow up.
4 stars
MC, United States
9th Jun 2015
Incredible art collection ... particularly the Bernini sculptures on the first level. Audio guides are not well done unfortunately. They also restrict your visit to a two hour window. The collection however is one of the best in Rome.
4 stars
DE, New Zealand
21st Apr 2015
Excellent - no problems at all
4 stars
BM, Jersey
6th Apr 2015
The visit was good as was the information provide by tickitaly
4 stars
CG, Australia
14th Aug 2014
Lovely gallery. Best to go early as there are less crowds. Easy to get tickets with the voucher
4 stars
EL, United States
4th Aug 2014
Wonderful museum but the ticket clerk was surly.
4 stars
RM, Spain
19th Jul 2014
Very good experience, only the amount of people at the same time visiting the Museum, but is something inherent to the quality of the Museum and summer time.
4 stars
LD, United Kingdom (Great Britain)
26th Jun 2014
Unfortunately we were only able to use the first hour of our two-hour slot & there was no flexibility to go in earlier or change our slot, but we targeted the works we wanted to see & managed to fit them in.
4 stars
DC, Australia
31st May 2014
The lady at the audio guide office was extremely rude and unpleasant. One friend's audio guide malfunctioned and she was rudely treated which spoiled her visit. my experience was wonderful
3 stars
EL, Australia
11th Aug 2014
OK, I made the mistake of buying 1 ticket for 3 people instead of 3 individual tickets, and as we all turned up at the Borghese separately, it wasn't very convenient as they wouldn't let us in separately.
[Tickitaly responds: Yes, one voucher is valid for one entrance(of one person or more, following your order request) but you are supposed to present the reservation voucher together if you book together].
3 stars
BT, United Kingdom (Great Britain)
3rd Aug 2014
The gallery has some beautiful paintings but is expensive and not that easy to get to. You need the bus as to near a station. The statue of David is amazing though. We would not go back and wish we had gone to the Museum of Modern Art instead.
RB, United Kingdom (Great Britain)
28th Mar 2022
Very enjoyable I hired audio guide which was very useful
ZP, United States
9th Jan 2019
Gallery itself is beautiful.
KC, Australia
30th Sep 2017
The visit to Borghese Gallery is always a 5 out of 5. This was our 5th visit, it never disappoints. 6 Caravaggio's in one room!!!!!! Stunning Bernini's and of course Canova's delightful Paolini. We always visit Borghese when we are in Rome.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 

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