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Customer reviews for: Colosseum with Forum and Palatine "Gold" + downloadable audioguide

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4.4 out of 5 stars from 258 customers. 119 of them wrote reviews:

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5 stars
AS, United Kingdom (Great Britain)
29th May 2015
Glad we booked in advance, fantastic visit, we all loved it.
5 stars
EB, Israel
25th May 2015
EVERYTHING WAS GRAET, THANK YOU WE HAD A WONDERFULL TIME
5 stars
SD, United States
4th May 2015
This audio guide was perfect for the time frame we had.
5 stars
FN, Romania
30th Apr 2015
The audio guide is perfect. Just press START when enter the colosseum and enjoy the rest.
5 stars
DM, United Kingdom (Great Britain)
1st Apr 2015
Excellent
5 stars
SS, Canada
13th Mar 2015
Excellent!
5 stars
DH, United Kingdom (Great Britain)
11th Mar 2015
Got there 1 hr early booked went away and came back at right time,again walking straight past queues to tickitaly ticket holders own entrance! An amazing experience a must
5 stars
AG, United States
31st Dec 2014
amazing
5 stars
WC, Hong Kong
14th Dec 2014
I really enjoy the service. No need to queue.
5 stars
FI, Cyprus
27th Oct 2014
fantastic!!
5 stars
DS, Czech Republic
18th Oct 2014
We arrived about 30 min earlier, unfortunately we had to wait for an exact time stated on our tickets. Would be great if we could enter the place right after pick up of our tickets by the entrance.
[Tickitaly responds: The fixed-time is the special feature of the "Gold" ticket...you choose a time and it will be your admittance time at the Colosseum!]
5 stars
AV, Netherlands
15th Oct 2014
The tickets saved us a lot of time. Very nice and handy.
5 stars
JK, United Kingdom (Great Britain)
13th Oct 2014
Superb service
5 stars
JC, United Kingdom (Great Britain)
12th Oct 2014
We enjoyed our visit very much. Everything went very smoothly without any hitches.
4 stars
DH, United States
10th May 2019
The only reason this wasn’t a 5 is because of the employees at the coliseum. They weren’t familiar with the voucher and sent us to stand in the wrong line. Finally we got to the right place. It wasn’t anything you can do - just wanted to let you know what issue I had.
4 stars
AS, United States
23rd Apr 2018
Better signage as to which line to pick up tickets.
4 stars
TC, United Kingdom (Great Britain)
16th Apr 2018
Very easy
4 stars
BJ, Denmark
9th Apr 2018
We picked up the tickets and get into the Colosseum at the time we had reservation for. So no problems.
4 stars
MR, United States
24th Mar 2018
The visit was fantastic! A little better signage would be good. We had to rely on other English speaking people to figure out where to pick up our tickets.
4 stars
AS, Spain
4th Jan 2018
This was excellent. So if it is excellent why only 4 stars and not 5? The advice from the tour company was to arrive at least 90 minutes before the booked entry time. This may be necessary in peak summer but in January it certainly is not. We queued for about 5 minutes to exchange our vouchers. As ticket times are very exact we ended up with around 75 minutes to kill before we were allowed in.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 

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