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Tickitaly reviews: Florence, Palazzo Vecchio - Secret Passages Tour - 75 Minutes
Customer reviews for: Florence, Palazzo Vecchio - Secret Passages Tour - 75 Minutes
4.8 out of 5 stars from 92 customers. 68 of them wrote reviews:
Page 4 of 4
5 stars
RP, United States
27th Feb 2014
27th Feb 2014
The renaissance came alive as we saw priceless works of art by the masters up close.
4 stars
KE, United Kingdom (Great Britain)
6th Oct 2017
6th Oct 2017
Very interesting and enjoyable.
Presented ourselves at the ticket office and were told where to wait for our guide, who was excellent. The tour was fascinating and we would recommend it.
4 stars
EK, Singapore
26th Mar 2017
26th Mar 2017
Was good
4 stars
SH, United States
15th Jun 2015
15th Jun 2015
The tour was the perfect length of time and we felt like we got a cool backstage pass to the Palazzo. Would recommend. Plus the ticket goves you access to the rest of the main palace which is awesome to wander around after the tour.
When you arrive, go to the "point of information" area at the ticket office, dont wait in the long line.
4 stars
JE, Canada
30th Apr 2015
30th Apr 2015
A most excellent venue and a fantastic tour.
Our tour had been, unknown to us, cancelled, but the staff at the Palazzo Vecchio were able to quickly sort our all of our prepaid tickets and organize new tour times that fit within our very tight schedule.
3 stars
RW, United States
1st Sep 2016
1st Sep 2016
Our tour was ruined due to a PR event for the movie Inferno. As a result, we could not access many of the areas quoted due to the extra security provided to the movie stars (Tom Hanks , etc.) and the guide was constantly distracted by these security guards. Our guide recommended that we request refunds, but none was given, and rescheduling was not an option. I expect that this is a great tour, but we were quite disappointed.
HM, Netherlands
31st Oct 2014
31st Oct 2014
4
PR, New Zealand
28th Jul 2014
28th Jul 2014
5
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- All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
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Payments
We use industry standard Stripe for all-secure payments.
You'll be charged nothing until we have confirmed your tickets and tours.
All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.
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