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Customer reviews for: Pitti Palace galleries tickets

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4.6 out of 5 stars from 66 customers. 31 of them wrote reviews:

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5 stars
AV, United States
12th Jan 2024
Beautiful endless gardens
5 stars
JS, United States
18th Sep 2023
Loved the quiet in the earlier morning. Hooray, no crowds
5 stars
DH, United States
18th Sep 2023
This was a surprise! The gardens are huge and beautiful! This was our first day in Florence as we’d just arrived from Cinque Terre and stowed our bags at the hotel since we couldn’t check in yet. Imagine to our delight and surprise the amazing views from the gardens! Wow! The city of Florence was breathtaking, as were the surrounding views! I highly recommend a visit to the palace and gardens. They are both simply stunning!
5 stars
KM, United States
11th May 2023
We love our experience and it is a must see.
5 stars
WC, United States
15th Aug 2022
We enjoyed our visit and it was very well organized
5 stars
NR, Australia
6th Jul 2022
I loved my visit thank you. I don't recall having any difficulties booking the tickets.
5 stars
NM, United States
8th Oct 2019
Could spend days, not hours admiring all of the art!
5 stars
KR, United Kingdom (Great Britain)
31st Aug 2019
We had reserved a time slot and jumped the long queue. ID and tge printed ticket voucher is essential.
5 stars
MZ, Croatia
23rd Jun 2019
All good.
5 stars
2nd May 2019
Everything perfect
5 stars
MD, United States
27th Mar 2019
very easy...got right in even tho we were 1 hour past our reserved time!!
5 stars
MH, Chile
4th Jul 2017
Great service
5 stars
MP, United Kingdom (Great Britain)
18th Jun 2017
Huge and beautiful! I found the audio-guide extremely helpful and informative. Buy separate tickets for the Boboli Gardens and be prepared to climb lots of stairs.
5 stars
Marilyn, United States
11th Apr 2017
Since we purchased our tickets online, we did not have to wait on the long line at the Pitti Palace entry booth. This was great, because there was so much to see at all of the galleries so we had no time to waste! Wonderful experience.
5 stars
EE, Chile
12th Aug 2016
Very enojoyable visit. A must
5 stars
UB, India
17th Mar 2016
For the first time travellers, an indication of luggage storage facility in the compartment would be useful.
5 stars
PW, United States
9th Mar 2016
The visit was excellent and we really enjoyed the gardens.
5 stars
JC, United States
5th Mar 2016
Advance tickets were were great. Went staright to the head of a line specific vouchers. No waiting on line to purchase them.
5 stars
JF, United States
1st Feb 2015
I would have liked further explanation that the Gardens were a separate ticket purchase
5 stars
DM, United States
20th Aug 2014
The Italian Versailles!

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

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