Waiting time for tickets, how late may I leave it to reserve?*
As a broad rule of thumb we will most often confirm bookings and email you with a link to your vouchers within 24 to 48 hours.
We indicate three days as your 'maximum wait' ... let's say you place an order on a Sunday and the day after, Monday, was a National Holiday, then it may well be that 48 hours pass before we're able to get back to you. But that's the exception, not the rule.
Last Minute bookings.
We can take these, indeed often do, but please note a couple of things. Our offices are open (Italian time) from 9.30 AM to 7.30 PM Monday to Friday, and 9.30 AM to 11 AM on Saturdays; given this, we may well be able to fulfil orders with as little as 24 hours notice, but it's essential that you mail us directly as well as providing us with either a mobile contact for you here in Italy, or (better yet) the fax number of your hotel or accommodation.
As we say all over the site, however, late-bookers are often disappointed, and we always advise getting your bookings finalised well in advance of your trip to Italy.
Pretty much immediately after placing an order with tickitaly you should receive an initial email to let you know that we have received your request and will be processing it (checking availability, in other words) as soon as possible. Should this not happen, please email us at info@tickitaly.com and let us know - it may well be that you supplied an invalid email address or the like (and do, please, remember to check your Spam Mail to be sure that our reply hasn't ended up in there!).
Please DO NOT place another order as this too will be processed and you may end up paying for a double booking.
To sum up then:
1. Place order with tickitaly.com.
2. Receive email confirming that we got your order - contact us if you don't.
3. Within a maximum of three days (unless it's a Last Minute booking - see above) receive a yes or no answer to your request(s).
4. Credit Card charged only if order is confirmed.
5. Receive email with a login link from where you must print out your entrance vouchers.
6. Present vouchers at venue, have them swapped for tickets, and stroll on in!
(*The information on this page does not apply to tickets for the Verona Opera Festival - please click here for information on these tickets. Neither does it apply for guided tours of the Uffizi, guided tours of the Vatican or guided tours to view the Last Supper - for these three you'll be sent an email with details of who and where to meet - there's neither login nor voucher for these tours.)
QUICK BOOKING LINKS:
Accademia tickets : Uffizi tickets : Uffizi guided tours : Colosseum tickets : Vatican tours : Borghese tickets : Venice Museums : The Last Supper : Last Supper - tours : Verona Opera tickets
Florence tickets : Rome tickets : Venice tickets : Milan tickets : Verona Opera
