Customer reviews for: tickitaly.com reviews
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As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com.
These are overall reviews for the usability of the site and customer service. We also have some
older reviews.
Featured review:
Pamela and first class service. We recently bought tickets through Tickitaly and got the tickets but realized that we had made a mistake in ordering. We got in touch with Pamela right away and were told that she would try to change them but could not promise. We would have understood had she not be able to change them though she managed to do so. What most impressed us was that she was so prompt and courteous and seemed to know absolutely what she was doing. The service was so easy to deal with especially when one is working with arrangements overseas. We appreciate everything, will use this service again in the future and recommend that others do as well.
Rita & Peter, USA, October 20, 2022
4.6 out of 5 stars from 10862 customers. 6408 of them wrote reviews:
WB, United States
30th Apr 2024
The site was very easy to use. I didn't have any problems at all.
tickitaly.com was the only place I could find and buy tickets to the Accademia at the last minute. They were prompt with approving the purchase and were wonderful to work with.
JI, Canada
29th Apr 2024
tickitaly has turned into my go-to for tickets, especially if other companies claim they can't find anything at a time you want.
BK, Czech Republic
27th Apr 2024
I must say, that Mrs. Lisa is absolutelly great perdon. She helped me to find the best time schedule and the communication was quick, prompt, nice, smart and effective. I really thank to her for all your servie, help and support. She is very proffessional. Thank you.
EN, Sweden
21st Apr 2024
Easy
DS, United States
9th Apr 2024
We had no problems downloading our tickets.
RH, United States
6th Apr 2024
Instructions were clear to finding tickets and the staff on-site were friendly and knowledgeable.
SH, United States
4th Apr 2024
I had no problem to find my ticket on that day.
MS, United States
30th Mar 2024
Online easy secure I had a question called them directly Pamela was wonderful she helped me get the tickets and Infact adjusted the prices highly recommend
AC, United States
29th Mar 2024
The people at tickitaly were so helpful and got me the tickets I wanted when I wanted them. Reserving tickets for sites in Rome is not always easy as ticket sales open up at specific times, and not necessarily at the same times, usually 1-3 months before, and are often sold out very quickly. Once I put my orders in, they kept track of everything and were able to get the tickets I wanted and let me know immediately when they did. It made things so much easier for me. Each of the sites accepted my tickets without question.
MH, United States
27th Mar 2024
Fist impression of tickitaly was suspicion about it being a legitimate site because I was unfamiliar with them. Once I understood they were going to sell me a voucher based on availability I decided to give them a try. I did receive vouchers and very explicit directions on whether to print or use them as an e-ticket. I am glad I used their service otherwise I would have never gotten to see the statue of David as it was booked out for weeks by the museum. The saved us in a pinch.
MD, Switzerland
27th Mar 2024
Easy to use and book on the site.
TC, United States
12th Mar 2024
Very easy! Did everything on my phone.
CD, United Kingdom (Great Britain)
3rd Mar 2024
Easy to book tickets & our specific requests were adhered to.
DM, United States
28th Feb 2024
No. Simple process.
DG, United Kingdom (Great Britain)
1st Feb 2024
Very easy and helpful information.
AV, United States
23rd Jan 2024
Site was very easy to use
AV, United States
12th Jan 2024
Very easy to use
TF, United States
4th Jan 2024
Site was easy to use and everything was easy to find
MC, United States
26th Dec 2023
Easy to use. They proposed ticket times as the one was not available. NOt a high markup.
MR, United Kingdom (Great Britain)
7th Dec 2023
Have used tickitaly before and received excellent service. On this visit i had queries which Pam (?) dealt with swiftly and efficiently.