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Customer reviews for: Doge's Palace Secret Itineraries tour

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These reviews apply to our tickets for the Secret Itineraries tour, you might also like:
Doge Palace reviews

4.6 out of 5 stars from 335 customers. 231 of them wrote reviews:

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5 stars
RR, United Kingdom (Great Britain)
1st Sep 2020
Stefano made us feel most welcome speaking excellent English. He was patient answering all our questions with anecdotal and factual information. He is extremely knowledgeable giving us a great insight into the history, culture, politics, economy, architecture and life in Venice. Stefano made this tour most enjoyable and was very generous with his time . Thank you Stefano and hoping life will be good to you. ............ Joyce and Robert
5 stars
IC, South Africa
12th Apr 2019
Our guide was delightful Thank you
5 stars
AM, Australia
4th Feb 2019
Wonderful tour with a really knowledgeable guide. Great to avoid the long queues & see the rest of the Doge’s Palace after the tour!
5 stars
EC, United Kingdom (Great Britain)
23rd Jan 2019
We really enjoyed this tour The guide was very knowledgeable
5 stars
SS, United Kingdom (Great Britain)
14th Jan 2019
Superb visit with a brilliant guide.
5 stars
LD, Australia
14th Dec 2018
We really enjoyed this tour as well. Our guide was informative and funny, bringing to life some great stories. the tale of Casanova was particularly interesting. Highly recommended.
5 stars
KR, Canada
13th Jun 2018
The tour itself was very interesting. Our guide, Paola definitely knew her subject and had some very interesting tidbits of information to share. The tour was just the right length - long enough to understand the subject but not so long that we were bored. Very well organized and presented. It was nice to have a small group also.
5 stars
JF, Portugal
3rd Jun 2018
I loved the visit. The guide was fantastic.
5 stars
VG, France
22nd Apr 2018
Our guide was very good. I would Like to come back and refound this formidable guide !
5 stars
SC, United States
30th Mar 2018
Phenomenal tour!! Truly a behind the scenes view!
5 stars
SD, Australia
24th Sep 2017
Tour guide was superb.
5 stars
HM, United Kingdom (Great Britain)
23rd Sep 2017
The guide was absolutely brilliant. She had clearly taken time to get to know the history of the doges palace, she was knowledgable, interesting and put across an enthusiasm for the subjects that even inspired us to learn more after the tour (we've purchased books that she referenced as she got us hooked on finding out more detail!). The headsets were a great idea, it was easy to follow what was being said even in crowded areas. Ticket booking online was efficient and we were pleased not to have to queue for tickets at the palace itself as well as being able to get access to the secret itinery, which was sold out at the palace itself on the day we wanted. Would definitely use tickitaly again, your tour really made our trip.
5 stars
PD, United States
19th Sep 2017
Great tour of the Palace. Lot's of interesting facts about life "back then". I'd highly recommend this tour.
5 stars
LN, Brazil
21st Aug 2017
5 stars
HL, United Kingdom (Great Britain)
18th Aug 2017
Fantastic tour. Our guide was brilliant and the tour exceeded expectations. Thank you!
5 stars
KS, United States
8th Aug 2017
This tour was great and very informative. Our tour guide was excellent. I would highly recommend this tour.
5 stars
JC, United Kingdom (Great Britain)
4th Aug 2017
The tour was informative and interesting, given by a very qualified guide. I would recommend this tour to all.
5 stars
DP, United Kingdom (Great Britain)
31st Jul 2017
Fantastic guide and just for the two of us
5 stars
RR, Canada
21st Jul 2017
The tour was great and informative and a great way to see secret areas not available in the general tour. While this tour was a bit pricier than the general one from the Doge's Palace website, it was a great option when other sites are sold-out.
5 stars
AC, United Kingdom (Great Britain)
2nd Jul 2017
The guide was really friendly knowledgeable and easy to understand.

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About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
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Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
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All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

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Coronavirus in Italy


Please note that in order to use your tickets you MUST be able to provide one of the following:

  • - Covid19 Green Pass certification (in digital or paper format) able to attest - together with a valid identity document - that they have received at least one dose of one of the vaccines authorized by the EMA or AIFA (Comirnaty by Pfizer-BioNtech, Vaxzevria by Astrazeneca, Janssen by Johnson & Johnson and Moderna)
  • Exemptions: COVID-19 Green Certification is not required for children excluded by age from the vaccination campaign (under 12 years of age) and those exempt on the basis of appropriate medical certification.
  • - Visitors from Israel, Canada, Japan and the United States - Vaccination certificates issued by the health authorities of these countries (complying with EU Recommendation no. 2021/912 of 20 May 2021) will also be accepted, but must include the identifying data of the person and data regarding the type of vaccine and date(s) of administration. Please note that certificates will be accepted if they are in Italian, English, French or Spanish. If the certificate is not issued in bilingual form and not in one of the four languages indicated in the Order of the Minister of Health of 18 June 2021, it must be accompanied by a sworn translation.

This documentation must be presented at the entrance when the body temperature is checked.

Security queues to check the Green Pass requirements may be a bit long so do allow plenty of time to ensure you do not miss your entrance slot. Have your Green Pass and ID ready for viewing. Whilst they may seem long, queues do move fast so please be patient. Thank you for your cooperation.

PLEASE NOTE: If you do not have a Green Pass and a valid identity document, you will not be able to access and your ticket will not be refunded. For further information www.dgc.gov.it

Due to Coronavirus many venues and events are applying strict entry conditions. These will vary by venue but common examples are:

  • You must wear a compliant CE mask (Ordinanza RT n.48) which covers both mouth and nose.
  • Disposable single-use gloves must be worn at all times.
  • Hands (or gloves) must be cleaned with a disinfectant gel on entry.
  • Your temperature (which will be measured on entry) must not be above 37.5°C.
  • Visitors must maintain a social distance of 1.8m at all times.
  • There may be a maximum visitor limit in place - in some cases this may lead to delays

Any conditions may be changed without notice as Italian regulations are updated.

If you are denied entrance because of failure to meet entry conditions, no refunds will be available.