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Customer reviews for: Vatican Gardens guided tour - 2 hours

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4.7 out of 5 stars from 31 customers. 25 of them wrote reviews:

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4 stars
GS, Australia
5th Jul 2017
Our guide was interesting and very informative. However, we were lead to believe, like many others in our group, that there was open air transport around the gardens, were a little disappointed that we had to walk up and down hills for over 2hrs.
[Tickitaly responds: Dear customer I am sorry but you have booked a walking tour , it's written in the tour description, so you should have read it carefully. The tour with open bus is an audioguided tour , the walking tour instead i's with a tour guide so the visit is completely different. Regards Tickitaly Staff ]
4 stars
AS, Malta
26th Sep 2016
Very glad that we joined this tour. It is really a fantastic and recommended for others not to miss when in Rome
4 stars
LM, Australia
12th May 2016
Smooth efficient process but very large group
4 stars
ME, United Kingdom (Great Britain)
1st May 2015
Excellent trip, with terrific walk around the gardens and then access into the Vatican museum.
DH, Australia
7th Jul 2017
Great escorted tour behind the scenes in the picturesque Vatican gardens before being released into the Vatican Museums, and includes the Capella Sistina .

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

Coronavirus in Italy

Due to Coronavirus many venues and events are applying strict entry conditions. These will vary by venue but common examples are:

  • You must wear a compliant CE mask (Ordinanza RT n.48) which covers both mouth and nose.
  • Disposable single-use gloves must be worn at all times.
  • Hands (or gloves) must be cleaned with a disinfectant gel on entry.
  • Your temperature (which will be measured on entry) must not be above 37.5°C.
  • Visitors must maintain a social distance of 1.8m at all times.
  • There may be a maximum visitor limit in place - in some cases this may lead to delays

Any conditions may be changed without notice as Italian regulations are updated.

If you are denied entrance because of failure to meet entry conditions, no refunds will be available.


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