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Customer reviews for: Borghese Gallery Private tour

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5.0 out of 5 stars from 4 customers. 3 of them wrote reviews:

5 stars
LV, United States
27th Aug 2018
Deborah was fantastic! So interesting and enthusiastic about everything she really made things come alive.
5 stars
SG, Australia
13th Jun 2016
Our guide, Deborah, was lovely and enhanced our appreciation of the beautiful works.
5 stars
KS, United States
5th Jun 2016
Our English guide, Deborah was excellent and very enthusiastic guide. We thoroughly enjoyed our visit because of her knowledge. One note , on your voucher that I had to print, it stated that no cameras were allowed. I checked my camera but noticed others using cameras? Deborah said that the Gallery had changed and now allowed the use of cameras. Your voucher should be corrected.

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Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.